How healthy is your workplace?
You may think your current organization operates seamlessly, or you may feel it has many issues. You may experience or even observe things that give you pause. Yet, much as you wouldn’t try to determine the health of a patient through mere observation, you should not attempt to gauge the health of your work environment based on observation and opinion. Often, there are issues you perceive as problems that others do not; similarly, issues may run much deeper than leadership recognizes.
There are many factors and measures that may impact organizational health. Among these is civility. While an organization can institute policies designed to promote such things as civility, how can it be sure these are managed effectively? In this Discussion, you will examine the use of tools in measuring workplace civility.
Resources
Be sure to review the Learning Resources before completing this activity.
Click the weekly resources link to access the resources.
WEEKLY RESOURCES
To Prepare:
Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
Review and complete the Work Environment Assessment Template in the Resources.
By Day 3 of Week 7
Post a brief description of the results of your Work Environment Assessment. Based on the results, how civil is your workplace? Explain why your workplace is or is not civil. Then, describe a situation where you have experienced incivility in the workplace. How was this addressed? Be specific and provide examples.
Learning Resources
Required Readings
Broome, M., & Marshall, E. S. (2021). Transformational leadership in nursing: From expert clinician to influential leader (3rd ed.). New York, NY: Springer.
Chapter 2, “Transformational Leadership: Complexity, Change, and Strategic Planning” (pp. 34–62)
Chapter 3, “Current Challenges in Complex Health Care Organizations and the Quadruple Aim” (pp. 66–97)
Read any TWO of the following (plus TWO additional readings on your selected issue):
Amalberti, R., Vincent, C., Nicklin, W., & Braithwaite, J. (2019). Coping with more people with more illness Part 1: The nature of the challenge and the implications for safety and quality.Links to an external site. International Journal for Quality in Health Care, 31(2), 154–158.
Bangani, R. G., Menon, V., & Jovanov, E. (2021). Personalized stress monitoring AI system for healthcare workersLinks to an external site.. 2021 IEEE International Conference on Bioinformatics and Biomedicine (BIBM), Bioinformatics and Biomedicine (BIBM), 2021 IEEE International Conference On, 2992–2997.
Carter, M. W., & Busby, C. R. (2023). How can operational research make a real difference in healthcare? Challenges of implementationLinks to an external site.. European Journal of Operational Research, 306(3), 1059–1068.
Dixon-Woods, M., McNicol, S., & Martin, G. (2012, October 1). Ten challenges in improving quality in healthcare: lessons from the Health Foundation’s programme evaluations and relevant literatureLinks to an external site.. BMJ Quality & Safety, 21(10), 876.
Gjellebæk, C., Svensson, A., Bjørkquist, C., Fladeby, N., & Grundén, K. (2020). Management challenges for future digitalization of healthcare servicesLinks to an external site.. Futures, 124.
Greco, E., Graziano, E. A., Stella, G. P., Mastrodascio, M., & Cedrone, F. (2022). The impact of leadership on perceived work-related stress in healthcare facilities organisationsLinks to an external site.. Journal of Organizational Change Management, 35(4/5), 734-748.
Hale, K. (2021). Benefits and challenges of social media in health careLinks to an external site.. Critical Care Nursing Quarterly, 44(3), 309–315.
Navaz, A. N., Serhani, M. A., El Kassabi, H. T., Al-Qirim, N., & Ismail, H. (2021). Trends, technologies, and key challenges in smart and connected healthcareLinks to an external site.. IEEE Access, Access, IEEE, 9, 74044–74067.
Slonim, A. (2023). Top challenges facing healthcare: Back to basicsLinks to an external site.. Physician Leadership Journal, 10(2), 12–14. https://doi.org/10.55834/plj.2064149664
